The User name / User ID field is your Member Number, IRD Number or another Log-in Name which you have already set up. This is not case sensitive. Your Member Number was advised to you by letter when you joined and also appears on your annual member statement.
The Password will be at least 6 characters long. An initial password was set up and advised to you by letter when you joined. This initial password was not case sensitive. If you have changed your password using this website then your password will now be case sensitive.