Financial hardship support.

We understand that from time-to-time unexpected events can make it difficult to keep up with mortgage repayments. If you have an Anglican Financial Care mortgage and are experiencing financial hardship, we may be able to provide short-term support to help you through a difficult period. Our aim is to work with you to find a solution that eases pressure while keeping your mortgage on track.

If you need assistance, the first step is to contact us as soon as possible. We’ll ask you to complete a hardship application form and provide supporting information, such as recent bank statements and a household budget. Once we receive this, we’ll review your situation and let you know what options may be available.

In considering applications, we look at the cause of your hardship, whether it is temporary or longer-term, and what steps you are already taking to manage your finances. Circumstances such as illness, loss of income, unexpected family expenses, or other significant changes are commonly taken into account. Every case is considered on its own merits.

Possible outcomes could include reducing your repayments for a set period, restructuring your loan, or granting a temporary repayment holiday. The right option will depend on your circumstances, and any changes will be carefully explained before they take effect. Our goal is to support you in a way that is practical, fair, and sustainable.